Download our Assist Card Mobile APP for free and get instant access to our 24/7 assistance service
With our mobile App, you can request assistance during your trip, make medical video calls, manage your pasengers group, check your account information or request refunds.
App
Scan the QR code to access at app stores
Main service centers
USA
1 800 874 2223
1 866 701 8962
+1 786 804 5600
+1 305 424 1250
ARGENTINA
0800 288 2222
+54 11 5555 1500
+54 11 3723 1500
SPAIN
00 800 0825 8803
+34 91 788 3333
+34 91 454 4275
SOUTH KOREA
00 308 13 2740
+82 2 2023-5858
QATAR
00800 101 711
Argentina
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800 288 2222 | - |
| From Buenos Aires | (011) 5555 1500 | +54 (11) 5555 1500 |
| Outside Buenos Aires | (011) 5555 1500 | +54 (11) 5555 1500 |
| +54 9 11 2703 9665 | - |
Australia
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1 800 730 583 | - |
| From Australia | (02) 8310 4839 (Sydney) | +61 (2) 8310 4839 |
| Outside Australia | (02) 8310 4839 (Sydney) | +61 (2) 8310 4839 |
Belgium
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | - |
| From Belgium | (02) 588 0774 (Bruselas) | +32 (2) 588 0774 |
| Outside Belgium | (02) 588 0774 (Bruselas) | +32 (2) 588 0774 |
Bonaire
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | - |
| From Bonaire | - | +58 (212) 720 4399 |
| Outside Bonaire | - | +58 (212) 720 4399 |
Bulgaria
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00 800 110 3280 | - |
| From Bulgaria | +359 (2) 492 5254 | - |
| Outside Bulgaria | +359 (2) 492 5254 | - |
Canada
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1 855 342 8010 | - |
| From Canada | - | - |
| Outside Canada | - | - |
| 1123546879fdfdgfg | - |
China
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | - |
| From China | 10-800-713-1496 (North) / 10-800-130-1427 (South) | +86 (400) 120 3213 |
| Outside China | 10-800-713-1496 (North) / 10-800-130-1427 (South) | +86 (400) 120 3213 |
Costa Rica
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800-542-5324 | - |
| From Costa Rica | - | - |
| Outside Costa Rica | - | - |
Cuba
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | - |
| From Cuba | - | Acudir a clínicas internacionales/médico de hotel. |
| Outside Cuba | - | Acudir a clínicas internacionales/médico de hotel. |
Czech Republic
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | - |
| From Czech Republic | (02) 2888 2242 | +420 (2) 2888 2242 |
| Outside Czech Republic | (02) 2888 2242 | +420 (2) 2888 2242 |
Dominican Republic
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1 888 751 8544 | - |
| From Dominican Republic | - | +1 829 954 8228 |
| Outside Dominican Republic | - | +1 829 954 8228 |
Egypt
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0800 000 0745 | - |
| From Egypt | - | - |
| Outside Egypt | - | - |
England
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00 800 0825 8803 | - |
| From England | - | +44 (203) 608 1290 |
| Outside England | - | +44 (203) 608 1290 |
Germany
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00 800 0825 8803 | - |
| From Germany | +49 (322) 2109 5667 | 0 322 2109 5667 (National) |
| Outside Germany | +49 (322) 2109 5667 | 0 322 2109 5667 (National) |
Guatemala
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1 800 300 0131 | - |
| From Guatemala | 2385 3775 | +502 2385 3775 |
| Outside Guatemala | 2385 3775 | +502 2385 3775 |
Hong Kong
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 800 906 150 | - |
| From Hong Kong | 5808 5657 | +852 5808 5657 |
| Outside Hong Kong | 5808 5657 | +852 5808 5657 |
India
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 000 800 852 2017 | - |
| From India | - | - |
| Outside India | - | - |
Ireland
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00 800 0825 8803 | - |
| From Ireland | (01) 691 7116 | +353 (1) 691 7116 |
| Outside Ireland | (01) 691 7116 | +353 (1) 691 7116 |
Italy
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00 800 0825 8803 | - |
| From Italy | - | +39 (069) 480 4324 |
| Outside Italy | - | +39 (069) 480 4324 |
Japan
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800 888 9277 | - |
| From Japan | (50) 6864 8045 | +81 (50) 6864 8045 |
| Outside Japan | (50) 6864 8045 | +81 (50) 6864 8045 |
Malaysia
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1 800 816 520 | - |
| From Malaysia | (3) 7724 4258 | +60 (3) 7724 4258 |
| Outside Malaysia | (3) 7724 4258 | +60 (3) 7724 4258 |
Mexico
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 01-800-90-666-90 / 01-800-681-5390 | - |
| From Mexico | - | +52 (55) 5662-1024 / 8526-4870 |
| Outside Mexico | - | +52 (55) 5662-1024 / 8526-4870 |
Netherlands
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | - |
| From Netherlands | (020) 241 0035 (Amsterdam) | +31 (20) 241 0035 |
| Outside Netherlands | (020) 241 0035 (Amsterdam) | +31 (20) 241 0035 |
Nicaragua
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1-800-226-0437 | - |
| From Nicaragua | - | +502 2385 3775 |
| Outside Nicaragua | - | +502 2385 3775 |
Panama
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | - |
| From Panama | - | +507 836 5010 (National) |
| Outside Panama | - | +507 836 5010 (National) |
Peru
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800 46980 | - |
| From Peru | (01) 512 5002 | +51 1 512 5002 |
| Outside Peru | (01) 512 5002 | +51 1 512 5002 |
| 1123546879 | - |
Portugal
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00 800 0825 8803 | - |
| From Portugal | - | +351 3088 03332 |
| Outside Portugal | - | +351 3088 03332 |
Saint Martin
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | - |
| From Saint Martin | - | +1 (305) 424 1250 |
| Outside Saint Martin | - | +1 (305) 424 1250 |
Singapore
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800 101 2214 | - |
| From Singapore | - | +65 3158 6288 |
| Outside Singapore | - | +65 3158 6288 |
| +5491127039665 | - |
South Korea
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00-308-13-2740 | - |
| From South Korea | (02) 2144 1979 | +82 (2) 2144 1979 |
| Outside South Korea | (02) 2144 1979 | +82 (2) 2144 1979 |
Sri Lanka
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 011 242 3611 | - |
| From Sri Lanka | - | - |
| Outside Sri Lanka | - | - |
Tahiti
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | - |
| From Tahiti | - | +1 (305) 424 1250 |
| Outside Tahiti | - | +1 (305) 424 1250 |
Thailand
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 001 800 13 203 7376 | - |
| From Thailand | - | +66 2 105 5794 |
| Outside Thailand | - | +66 2 105 5794 |
United Arab Emirates
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 800 035 703 529 | - |
| From United Arab Emirates | - | - |
| Outside United Arab Emirates | - | - |
United States
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1 800 874 2223 / 1 866 701 8962 | - |
| From United States | - | +1 (786) 804 5600 / +1 (305) 424 1250 |
| Outside United States | - | +1 (786) 804 5600 / +1 (305) 424 1250 |
Venezuela
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800 100 5658 | - |
| From Venezuela | (0212) 720 2121 (Caracas) | +58 (212) 562 3090 |
| Outside Venezuela | (0212) 720 2121 (Caracas) | +58 (212) 562 3090 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | |
| From Aruba | - | +57 (1) 658 1799 |
| Outside Aruba | - | +57 (1) 658 1799 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | |
| From Austria | (01) 267 6160 | +43 (1) 267 6160 |
| Outside Austria | (01) 267 6160 | +43 (1) 267 6160 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 800 100 965 | - |
| From Bolivia | - | +591 (3) 387-4760 |
| Outside Bolivia | - | +591 (3) 387-4760 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | Tel. Gratuito | - |
| From Brazil | Tel. Nacional | Teléfono |
| Outside Brazil | Tel. Nacional | Teléfono |
| - |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1800 20 70 65 | - |
| From Cambodia | - | +855 (23) 96 5701 |
| Outside Cambodia | - | +855 (23) 96 5701 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 800 260 260 | - |
| From Chile | 2756 1010 | +56 (2) 2756 1010 |
| Outside Chile | 2756 1010 | +56 (2) 2756 1010 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 01 8000 910 684 | - |
| From Colombia | (1) 658 1799 | +57 (1) 658 1799 |
| Outside Colombia | (1) 658 1799 | +57 (1) 658 1799 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800 222 450 | - |
| From Croatia | - | +385 (1) 300 0869 |
| Outside Croatia | - | +385 (1) 300 0869 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | |
| From Curacao | - | +58 (212) 562 3090 |
| Outside Curacao | - | +58 (212) 562 3090 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | |
| From Denmark | - | +45 7877 2241 |
| Outside Denmark | - | +45 7877 2241 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1 800 000 188 | - |
| From Ecuador | (02) 60 25 800 | +593 (2) 60 25 800 |
| Outside Ecuador | (02) 60 25 800 | +593 (2) 60 25 800 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 800 6554 | - |
| From El Salvador | (503) 2113 1863 | - |
| Outside El Salvador | (503) 2113 1863 | - |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00 800 0825 8803 | - |
| From France | 097 518 1644 (National) | +33 (97) 518 1644 |
| Outside France | 097 518 1644 (National) | +33 (97) 518 1644 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00 800 325 2041 | - |
| From Greece | (211) 198 1796 | +30 211 198 1796 |
| Outside Greece | (211) 198 1796 | +30 211 198 1796 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 800 27 919 373 | - |
| From Honduras | - | +502 2385 3775 |
| Outside Honduras | - | +502 2385 3775 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | |
| From Hungary | (01) 808 8133 (Budapest) | +36 (1) 808 8133 |
| Outside Hungary | (01) 808 8133 (Budapest) | +36 (1) 808 8133 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 001 803 321 8003 // 007 803 321 8003 | - |
| From Indonesia | (021) 2975 9221 | +62-21-29759221 |
| Outside Indonesia | (021) 2975 9221 | +62-21-29759221 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1 809 388 075 | - |
| From Israel | (03) 763 1044 | +972 (3) 763 1044 |
| Outside Israel | (03) 763 1044 | +972 (3) 763 1044 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1 877 344 3499 | - |
| From Jamaica | - | +1 876 630 2031 |
| Outside Jamaica | - | +1 876 630 2031 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800 733 222 | - |
| From Kenya | - | +254 20 760 2028 |
| Outside Kenya | - | +254 20 760 2028 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 01 888 381 9959 | - |
| From Mauritius | - | - |
| Outside Mauritius | - | - |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 002 11 0011 Pin 855 855 5228 | - |
| From Morocco | - | - |
| Outside Morocco | - | - |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800 452 060 | - |
| From New Zealand | (09) 801 1009 | +64 (9) 801 1009 |
| Outside New Zealand | (09) 801 1009 | +64 (9) 801 1009 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | |
| From Norway | - | +47 2198 4185 |
| Outside Norway | - | +47 2198 4185 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | |
| From Paraguay | 021 223 496 | +595 (21) 223 496 |
| Outside Paraguay | 021 223 496 | +595 (21) 223 496 |
| 11560699999 | - |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 1800 1853 0005 | - |
| From Philippines | - | +63 2 395 3363 |
| Outside Philippines | - | +63 2 395 3363 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 8800 100 8551 | - |
| From Russia | - | +7 499 918 6395 |
| Outside Russia | - | +7 499 918 6395 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 800 850 0238 | - |
| From Saudi Arabia | - | - |
| Outside Saudi Arabia | - | - |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800 983 146 | - |
| From South Africa | - | +27 87 550 2484 |
| Outside South Africa | - | +27 87 550 2484 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00 800 0825 8803 | - |
| From Spain | (91) 788 3333 | +34 (91) 788 3333 |
| Outside Spain | (91) 788 3333 | +34 (91) 788 3333 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0800 045 045 | - |
| From Switzerland | (041) 588 0605 (Lucerne) | +41 (41) 588 0605 |
| Outside Switzerland | (041) 588 0605 (Lucerne) | +41 (41) 588 0605 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00801 14 7071 | - |
| From Taiwan, Province of China | - | - |
| Outside Taiwan, Province of China | - | - |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00800 142 072 208 | - |
| From Turkey | (0850) 2526521 (National) | +90 (850) 2526521 |
| Outside Turkey | (0850) 2526521 (National) | +90 (850) 2526521 |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 00 800 0825 8803 | - |
| From United Kingdom | - | - |
| Outside United Kingdom | - | - |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | 0 800 5464 / 000 4019 0235 | - |
| From Uruguay | 2518 2202 | +598 2518 2202 |
| Outside Uruguay | 2518 2202 | +598 2518 2202 |
| +54 9 11 2703 9665 | - |
| Call from: | Local | Other Country |
|---|---|---|
| Toll Free: | - | |
| From Vietnam | - | +66 (2) 105 5794 |
| Outside Vietnam | - | +66 (2) 105 5794 |